Most email providers' systems have automatic spam filters. Although we design our email newsletters to not fall foul of these filters, if RYA newsletters seem not to be getting through it may be necessary to add the RYA to your 'Safe List' This simply overides the spam filter and tells your email system to let the RYA emails through.

We have provided instructions on how to do this for the most commonly used ISPs:

Hotmail / MSN mail
Once signed in, click Options in the top right of your screen.
On the left side of the page, click Mail, and then click Junk E-Mail Protection. Select the "Contacts" tab.

Click on "Safe List"

Type in @enews.rya.org.uk in the "type an address or domain name:" box, and then click Add.

GMail

From your Gmail inbox, open the RYA email you have received

Click on "More Options"

Click on "Add sender to contacts"

Yahoo Mail
To instruct Yahoo to filter it to your Inbox:

Open your Yahoo mailbox.

Click Options (top right).

Click Filters.

Next, click Add Filter.

In the top row, labeled From header:, make sure contains is selected in the pull-down menu.

Click in the text box next to that pull-down menu, then enter the address rya@enews.rya.org.uk

At the bottom, where it says Move the message to, select Inbox from the pull-down menu.

Click the Add Filter button again.

For AOL
To add our email address to your Address Book or Custom Sender List:
*AOL9.0:
1. Click the "Spam Controls" link (lower right area of your inbox).
2. When the "Mail & Spam Controls" box appears, click "Custom sender list".
3. Choose "allow email from " option
4. Add the domain @enews.rya.org.uk
5. Click "Add", then "Save".
*AOL 7 & 8:
1. Go to Keyword Mail Controls.
2. Select the screen name you are using to receive email.
3. Click "Customize Mail Controls For This Screen Name."
4a. For AOL version 7.0: In the section for "exclusion and inclusion parameters", include the following domain: * @enews.rya.org.uk
4b. For AOL version 8.0: Select "Allow email from all AOL members, email addresses and domains."
5. Click on "Next" until the "Save" button shows up at the bottom.
6. Click "Save."
For Outlook 2003
To make sure you can see emails as they were intended to be seen (including images), add our email address to your address book and safe sender list.
To add our email address to your address book:
1. Right click on the email subject line.
2. Choose "Add Sender To Address Book".