Routes around external areas should be free from hazards (e.g. litter bins, seating, drainage gratings, signposts, overhanging foliage) and ideally have a clear width of 1800mm. If there are any hazards on main routes, consider what protection may be needed, and visual contrast should be used to ensure any hazards can be more easily seen. Seating at regular intervals can help.
Sufficient shaded areas can help people who find strong sunlight difficult. Seated areas should have provision for wheelchair users including seating without arm rests and varying heights and widths.
Policies and procedures should be in place for assistance dogs and dog spending areas provided.
Steps may be a preferred route for some, but can provide hazards, particularly for people with a visual impairment or those who struggle to judge depth of field. Handrails, highlighted nosing, and non-slip surfaces all help. Open risers can mean there is a risk people trap their toes between treads / risers or feeling insecure when looking through gaps.
Highlight if you have step free or ramped access around the external areas, any provision of access to seated / shaded areas.
Make it clear that assistance dogs are welcome.
Be honest about any limitations
Next - consider whether people can easily use the interior of buildings, without asking too many questions. Look at how people get around, colour schemes, lighting, the acoustic environment and furniture.Next - internal areas