Data policy, terms and conditions for RYA online courses

 
How and why we hold your personal information

Use of www.ryainteractive.org/ is open to those completing online RYA courses provided by RYA Recognised Training Centres or the RYA. This website is hosted and maintained by a third party called Learning Pool. Learning Pool will not use your personal information for any reason other than enabling your course on this website.

In order to take a course you will be asked for your name, email, date of birth and address. Your name and email address are used for the purposes of recording any grades or certificates achieved and to make contact with you.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA database for the purpose of recording details of the course and any certification gained as a result of it. This information allows the RYA to record your certification centrally, and to update any records we may already hold about you or your qualifications.

Management of your course and any instructional support that you may need is provided by the RYA Recognised Training Centre that you booked your course with and may be time limited (please check the centre's booking terms and conditions for details). To allow this to happen the training centre has visibility of your progress and achievements in the course. The training centre also has visibility of the information in your user profile.

Cookies

A session cookie is used to provide continuity and maintain your login from page to page. Cookies must be enabled in your browser to allow this to happen. When you log out or close the browser this cookie is destroyed.

There is a second cookie which you may choose to allow on the login screen so that your username is remembered each time you log in to the site. This cookie is optional and can be disallowed if you wish.

Length of access

The RYA does not impose a time limit for access while you are actively using the site, however your training centre may do so and may request deletion of your user account once that time limit is reached. Please check their booking terms and conditions for details of length of access and whether a fee is payable for extended access. 

If you do not actively use the site for one year (evidenced by the date of your most recent login) your user account will be deleted. Any course completion or certification achieved will be recorded on the RYA database.

Requesting removal of your personal data

If you want your personal data removed from www.ryainterative.org/ prior to the end of your access period, please email your request to interactive@rya.org.uk giving your name and email address. Please note that if you request deletion of your account before you have completed your course, your access to the course and records of your progress will be lost.

If you also want details of your online course removing from the RYA database, please email your request to interactive@rya.org.uk giving your name, date of birth, RYA reference/membership number (if known) and the name of the course you want removed from your records. Please note that removal of course details from the RYA database means that any certification gained as a result of this course will not be verifiable by the RYA, nor would the RYA be able to issue a replacement certificate.

Contact regarding your course

Contact will normally be made by your RYA Recognised Training Centre. However, occasionally the RYA may contact you in relation to your course or account. This would normally be done by email. You will not receive any sales or marketing information from the RYA as a result of holding an account on www.ryainteractive.org/ unless you have given consent via a personal account on www.rya.org.uk/.

If you have any questions about how we look after your personal information please contact us by email at interactive@rya.org.uk or by phone on +44 (0)23 8060 4185.

Your course

While the RYA will endeavour to ensure the correct functionality of courses across the most commonly used devices and web browsers, as such technologies evolve continuously, access cannot be guaranteed.

Copyright of the courses offered through this site belongs to the RYA. Any additional information added to the site by Recognised Training Centres, coaches or instructors is the responsibility of that person or organisation.

Course content is devised in good faith and is accurate at the time of publication. While the RYA endeavours to ensure that content is reviewed regularly and appropriate changes are made to ensure that content is correct and up to date, it cannot be held responsible for errors.

Unacceptable use of the site

You must use the site and the information available from the site responsibly. You may be invited to contribute to online activities such as forums, questionnaires and surveys which may be read by others within your training centre or group. Any comments posted must not break the law, be abusive, pornographic or sell products or services. Comments posted which contravene this will be removed and your continued access to the site will be reviewed.