Post & Order Processing Assistant
The Royal Yachting Association, based in Hamble, near Southampton, is the national governing body for all forms of recreational, competitive and professional boating. It represents dinghy and yacht racing, motor and sail cruising, RIBs and sportsboats, windsurfing, inland cruising and personal watercraft.
Job Role: Post & Order Processing Assistant
Salary: £23,000 - £24,000 per annum
Hours: Full-time - 35 hours per week
Location: Hamble (office based)
Do you have experience with order processing and administration?
Do you have good attention to detail?
Are you adaptable and initiative?
Are you a team player?
If the answer to any of these questions are yes, then this is the perfect role for you!
The Royal Yachting Association is seeking an experienced Post & Order Processing Assistant to join the Despatch & Facilities team to process outgoing mail and parcels, receive and process all orders and process sales orders returns.
In return for your work, you’ll receive a range of benefits including:
- 33 days holiday including public holidays pro rata
- Your Birthday Day off
- 10% RYA contribution to a Personal Pension Scheme
- Volunteering days
- Free charging point for electric vehicles whilst on your working days at the office
- Free Life Insurance
- Discounts platform for retail, entertainment, holidays & gym membership
- Social Events
- RYA Membership
….just to name a few.
What you’ll be doing:
- Process daily the items for despatch using the Royal Mail and Parcelforce web based systems
- To distribute daily internal mail to the central mailboxes in RYA House
- Processing returned stock items from members, non members / account holders
- Processing orders from various sources including, telephone, web shop and email
- Dealing with various types of enquiries by, telephone, web shop and email
- Maintaining our account holders change of detail information
- Maintaining of electronic filing systems
Who we’re looking for:
- Someone with a helpful attitude and good telephone manner.
- The ability to work efficiently and prioritise your own workload.
- Someone who has good communication skills.
What do you need:
- Experience of working within a postal warehouse environment.
- Experience of working in a busy office and warehouse distribution environment.
- A forklift license would be an advantage but not essential.
To apply
Please review the full job description and send a completed application form and an equality monitoring form to jobs@rya.org.uk
Job description | Application form | Equality monitoring form
Or alternatively, apply here:
Closing date for applications: 06 March 2026
Interviews to be held: 12 & 13 March 2026
The RYA is committed to equality of opportunity.
As an equal opportunity and disability confident employer, we celebrate and welcome diversity in all its forms and believe that a diverse workforce boosts innovation, productivity, and creativity.
We are dedicated to promoting equity, diversity and inclusion and strive to be an inclusive and diverse workplace where everyone can be their authentic selves. We would particularly encourage applications from ethnically diverse candidates who are currently underrepresented at the RYA.
