Quality assurance

Find out more about how we ensure RYA exams and qualifications lead the way

Quality assurance

To constantly monitor and improve training and examination processes the RYA has contracted the Leadership Factor, a specialist Quality Assurance company, to conduct independent surveys of candidates for RYA Yachtmaster® Offshore, Yachtmaster Coastal and Advanced Powerboat exams.

The RYA has consistently been placed high in the top quartile of companies surveyed, representing an excellent level of customer satisfaction and confidence in our exams. The RYA is currently ranked in the 97th percentile for satisfaction in its Certificate of Competence exams.

he RYA is proud of the fact that over 2 million people have completed an RYA course in the last 10 years, and over 100,000 yachtsmen and women have passed an RYA Certificate of Competence exam - the pinnacle of the RYA's qualification system.

Please use the links below to view the Leadership factor annual reports on RYA examination satisfaction.