Business customers
Information for RYA training centres, trade account holders, and other organisations
How to order
The RYA webshop is designed for individuals and RYA members to make purchases online. RYA training centres, trade account holders, and other organisations can either call or email using the details below or order online through our online trade shop.
- Tel: +44 (0)2380 604132
- Email: orders@rya.org.uk
- Online: trade.rya.org.uk – to create your account for the online trade shop, please complete the form below
For security reasons, we are asking trade account holders to activate their online accounts by filling in details that match what we have on file. RYA training centre forms must be filled out by the Principal and will only be processed for current centres who have successfully completed their first inspection.
The secure email address does not have to match our existing records; this will be used to log in to your account, to reset your password and receive order acknowledgement emails. Please do not use a generic email address that people who are not authorised to make purchases on your account can access.
We ask for your phone number so that we can get in touch if we need to clarify any of the details on your form.
If you already have an account and have forgotten your login details, you can reset your password.
Trade purchases are governed by the RYA trading terms as amended by the special conditions set out below.
RYA training centres
RYA training centres automatically have a special trade discount which comes with RYA recognition to enable centres to trade certain items. This offers discounts not only on RYA print retail products but other items that we sell.
Please note this discount can only be gained by ordering by phone, email or online through the online trade shop (details above) and is NOT available on purchases made through the members' webshop.
RYA affiliated clubs and club associations
RYA affiliated clubs and club associations automatically have a special 10% trade discount which comes with RYA affiliation to enable clubs to buy certain items at a discount that will be of use. This offers discounts on RYA print retail products and other items that we sell to trade but does not currently include digital products.
Please note this discount can only be gained by ordering by phone, email or online through the online trade shop (details above) and is NOT available on purchases made through the members' webshop.
Trade accounts
Trade accounts are available to organisations that wish to either trade or buy RYA print items in bulk; credit terms are available (on application) for these accounts. Please note that trade accounts can only receive discount on RYA items.
Provision of a trade account is entirely at the discretion of the RYA and we reserve the right to refuse a trade account to anyone who is unable to demonstrate the requisite credentials when requested. We also reserve the right to refuse a trade account to a requesting individual at any time if we believe the account would be used for non-trade or non-RYA sanctioned purposes.
Partners programme (retired)
The RYA partners programme was a web affiliate programme which allowed external websites to earn commission by promoting RYA publications and membership.
We made the difficult decision to retire the RYA partner programme in 2018 and focus on supporting other initiatives that trade customers are using to drive great results.
If you wish to benefit from referral commission for every new RYA member that you recommend signing up please now use RYA joining point, find out more and register.
Apply for a trade account
To find out more, or to set up a trade account, contact the Publications team using the details below. Please include your company name, address, website, and contact details to help us complete the process swiftly.
- Tel: +44 (0)2380 604244
- Email: publications@rya.org.uk
If you would like to make a personal order in our online webshop, please check to ensure that you are logged in with your personal account.
eBooks
Unfortunately, eBooks are not covered under the training centre or trade discounts. They are linked to individual email addresses and there is currently no provision for widespread bulk selling of eBooks for trade (outside of ePacks).
We would recommend that RYA instructors buy eBooks in the RYA webshop under their personal account to access the member's discount.
If a training centre needs to buy an eBook as a shared teaching resource they can contact the Orders team but please note that no discount will be applicable.
Placing an order
Please note that in the case that you place an order on the online trade shop where you have overdue invoices or are already over your credit limit then your order will be held until sufficient payment has been made. You will need to pay off any overdue invoices and take your balance below your credit limit. You can pay off all invoices in the online trade shop by credit or debit card.
Cancellation and returns
Statutory cancellation rights do not apply to RYA training centres and other trade accounts. However, the RYA will ordinarily accept requests to repurchase stock that is still current and in resalable condition for up to 28 days after the products were purchased. Requests for returns outside of the 28 day period and up to 12 months after purchase may be made to the Publications team.
International editions
Foreign rights are an active part of RYA publications and we are extremely proud that there is an increasing demand for our books to be published in a number of languages including Spanish, German, Norwegian, Swedish, Czech and other languages.
We have more than 100 active foreign licenses across 20 countries, so if you are an overseas publisher that would like to learn more about translating our titles then please contact us by emailing publications@rya.org.uk or calling us on +44 (0)23 80 604244.